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4th December 2025
Your New Karibu Web Portal Is Here – Access Anytime, Anywhere!
We’re excited to introduce the Karibu Web Portal, launched last month during our Resident Conference in Harrow as one of the big announcements from our communication updates.
This new platform brings the same convenience and functionality you know from the My Karibu app, now available on laptops, PCs, and mobile browsers.
Click here to access the Web Portal
Why This Matters
Whether you prefer using a larger screen or need quick access on the go, the Web Portal gives you flexibility and control. It’s designed to make managing your home easier, wherever you are.
What You Can Do on the Web Portal
Just like the My Karibu app, the Web Portal offers all the essential features in one place:
✅ Log Your Repairs
Report repairs online using the diagnostic tool to identify and request the repair required.
✅ Access Public Documents
View important documents like TSM reports, Resident Service Plan 2024–27, Service Standards, and more.
✅ Check Your Rent Account
See detailed information about rent payments, amounts, and your payment history.
✅ Pay Your Rent
Make payments anytime, anywhere—without needing to visit or call Karibu.
✅ Communicate With Us
Stay connected and get your queries answered by sending personal messages through the portal.
Built With Expertise
The Karibu Web Portal was created with the help of our trusted app developers, Optus Homes, ensuring a seamless experience across both the app and the web.
Want Access?
If you want access to the Web Portal (which also gives you access to the app), click the pink button below to register your interest.
How does the Web Portal look like?
View the screenshots below:
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