About us
Our service plan 2024-27
At Karibu, we’re committed to transforming our services over the next three years. Our resident service plan for 2024-27 is shaped by your feedback from surveys, service interactions, and engagement activities, with nearly 150 residents contributing to its development.
We are focusing on four key areas:
- Communication and Accessibility: Enhancing how we connect with you through various channels, including our website, app, and community visits.
- Service Standards and Delivery: Establishing clear, responsive service standards, improving repairs, and addressing anti-social behaviour effectively.
- Engagement and Transparency: Offering more ways for you to share feedback and stay informed about how your input shapes our actions.
- Being a Good Neighbourhood Partner: Collaborating with local organisations to support skills, employment, and well-being, and fostering stronger communities.
Our plan reflects your priorities and will be jointly monitored by us and resident groups to ensure accountability and continuous improvement.
Explore the full plan by clicking the pink button below and see how we’re working together for a better future at Karibu.
Accessibility