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Your home

Report repair

Report an issue in your home or garden - emergency or general repairs where we are responsible for the repair must be reported to us immediately.

Report repair

Before raising a repair please check Repairs & Improvements as to who is responsible for the repair. Repairs fall into either Planned Maintenance, Emergency, or General Repairs.


If your repair is an emergency such as leaking water, structural damage, or an issue that puts your health and safety at risk, please contact us immediately on 0208 607 7777.


Describe your issue

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Contact Details

Enter your address and details of someone we can contact to discuss the repair.

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Arranging an appointment
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