Karibu
Community Homes

Karibu Tenant & Household Survey 2025 – Your Input Matters

As part of our effort to validate customer records, we are inviting you to take part in the Karibu Tenant & Household Survey 2025, which is being carried out on our behalf by Acuity Research & Practice—a trusted research company specialising in social housing.

Important Update regarding your Direct Debit Payment Schedule

Please be advised that should your existing direct debit be processed on the 1st of each month, your first payment for this financial year will be processed on 2nd or 3rd of April 2025. Future payments will revert to the 1st of each month from 1 May 2025. For any enquiries, please contact our Income team via incometeam@karibu.org.uk

Getting the most from our Accessibility Toolbar

Karibu is committed to celebrating diversity and everyone is welcome. We are committed to providing a fully inclusive and accessible website, allowing all of our visitors to access our content utilising the Reciteme accessibility toolbar.

Your complete guide to Fire Safety: New Page launched

This page provides essential fire safety advice and outlines actions to take in the event of a fire. It also highlights your responsibilities to maintain fire safety standards in your home and communal areas. Together, we can ensure everyone’s safety.

Rent and Service Charge Increases for 2025/26

We want to let you know that you'll soon receive letters detailing changes to your rent and service charges for 2025/26. We understand these adjustments can be impactful, and we're here to provide the information you need to ensure you're paying the correct amount.

Join the My Karibu App raffle and win one of six £50 Amazon vouchers!

We’re thrilled to announce an exciting raffle for My Karibu app users, running from 7th October 2024 to 7th April 2025! Six lucky residents will win a £50 Amazon voucher each. Click here to find out how to enter!

A positive step forward in our governance and viability

We are delighted to share our latest regulatory judgement, published by the Regulator of Social Housing on 18 December 2024. This judgement reflects our ongoing efforts to deliver exceptional services and maintain strong operational standards for the benefit of our residents and communities.