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Karibu
Community Homes

Listening, changing and improving services with residents

About Karibu

Latest News...

  • Join us for our Annual Resident Conference + Prize Draw in Harrow

    Join us for our Annual Resident Conference + Prize Draw in Harrow

    Join us for the Annual Resident Conference on Saturday, 22nd November 2025, from 10 AM to 3 PM at Victoria Hall, Harrow (HA1 2JE)! Enjoy food, drinks, and great engagement opportunity. Click here to RSVP - we would love to see you there!

  • New Damp & Mould Contractor Appointed - Ecosafe Group

    New Damp & Mould Contractor Appointed - Ecosafe Group

    We’re pleased to announce Ecosafe as our new specialist contractor for damp and mould issues in your home. The service launches on Monday, 10th November 2025, following months of preparation for Awaab’s Law, which came into effect on 27th October 2025.

  • Karibu’s Commitment Under Awaab’s Law

    Karibu’s Commitment Under Awaab’s Law

    From 27 October 2025, Awaab's Law will come into effect, introducing legally binding timeframes for social landlords to investigate and resolve hazards such as damp and mould. Karibu fully supports the principles of Awaab's Law, and we are committed to acting swiftly and responsibly when damp and mould are reported to us. 

  • Get Winter-Ready: Check Your Heating and Hot Water Now

    Get Winter-Ready: Check Your Heating and Hot Water Now

    As the colder months approach, it's important to make sure your heating and hot water systems are working properly. A quick check now can help avoid discomfort and costly repairs later. At Karibu, we want to help you stay warm and safe this winter.

  • Discover how we are putting residents first

    Discover how we are putting residents first

    From better repairs and safer homes to stronger engagement and digital tools, our first year has been all about listening, learning, and making meaningful strides together. Read the full Residents’ Annual Report 2024–25 to see how your voice and involvement have helped drive real improvements across our homes and services.

  • We are making great progress so far...

    We are making great progress so far...

    Our service plan, shaped by two years of your feedback, sets out 36 improvements across Communication, Service Standards, Engagement, and Being a Good Neighbour. Launched last November and published in December as a three-year roadmap, this is our first half-year update showing how your feedback is driving progress.

  • Getting your voice heard through our Engagement Channels

    Getting your voice heard through our Engagement Channels

    Join our engagement channels to share your views, influence decisions, and help improve services. Get involved in a way that suits you – from surveys and meetings to becoming a community champion. However you take part, your voice makes a real difference.

  • We’re Investing over £3.2 Million in Your Homes This Year

    We’re Investing over £3.2 Million in Your Homes This Year

    We’re investing over £3.2 million this year as part of our £10 million plan to 2028, making homes more comfortable with upgrades like new kitchens, bathrooms, windows and doors. Residents have already told us they’re pleased with the quality and care of the work.

Contact Us

Connect with us

Use this form to connect with us for any enquiries, compliments, feedback, or to report issues, including general queries, complaints, or suggestions. Our team will carefully review your message and aim to respond within 5 working days.

Get in touch

Celebrating Karibu Team

Your Home

Having Damp or Mould Problems at Home?

Use our handy reporting form to let us know you are experiencing damp or mould issues. Our team will carefully review your message and aim to respond within 24 hours.

Report damp or mould

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About Us

Our performance

Download our latest reports

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Help & Support

Financial support

Find information on the support and advice available to you in helping to manage, and cope with, the increases in the cost of living

Financial support

Paying Your Bills

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